Quantcast
Channel: Ivanti User Community : Document List - Power Management
Viewing all articles
Browse latest Browse all 68

Computers randomly powering off showing a Poweroff message with a 10 second countdown

$
0
0

Issue:

 

Poweroff.exe is shutting machines down while the user is logged in. A dialogue box is displayed "Countdown to system shutdown has begun. Click cancel to discontinue" and are given a 10 second countdown.

 

The ServiceHost.log located in C:\Program Files\LANDesk\Shared Files will show the following text:

 

Wed, 10 Sept 2008 10:52:36 2388: Exec: Exec: Launch request <"poweroff.exe" 10> (sync 0, timeout 300)

Cause:

 

It is a common misconception that this is an issue with a Power Management task gone awry.  This is not a specific Power Management issue.   This is a Scheduled Task defect.

 

This is due to a Scheduled Task that has the option "Wake up devices - not applicable to unmanaged devices" being checked in a scheduled task in combination with a defect that has been resolved with the latest Management Suite Service Pack.   The defect results in the wrong device being shut down if the target device is off and a non-targeted device is on that has the same IP address.

 

Resolution:

 

This issue is resolved by installing a patch or Service Pack.

 

For LDMS 8.8 SP2: Install SWD-1601288.2

 

This patch is included in LDMS 8.8 Service Pack 3.


Viewing all articles
Browse latest Browse all 68

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>